Mobile Pharmacy App

Strategy, Research, UX/UI, Dev, QA, PM

The Challenge

One of the top 5 grocery retailers in the country asked us to ascertain why their primary app was languishing at 1.5 stars in the Apple App Store. We documented several hundred enhancement opportunities, but our chief recommendation was creating a standalone pharmacy app, thereby removing HIPAA security requirements from what was essentially a coupon app. They agreed and gave us the go ahead to begin design and development.

The Solution

After expansive research, we started weekly RITE (Rapid Iterative Testing and Evaluation) exercises. This allowed us to identify solutions to specific problems, by experimenting and testing hypotheses with little risk. We took what was a very confusing feature on a grocery app and broke it up into smaller elements that we embedded in a new solution. We conducted 52 user tests over 15 weeks, resulting in exceptional standalone iOS and Android pharmacy apps that are used by tens of thousands of customers every month.

Inmotion Software - Mobile Pharmacy Play Store Stats

The Answer

 Inmotion Software - Mobile Pharmacy UX Workflow

Meals for Delivery

Strategy, Research, UX/UI, Dev, QA, PM

The Challenge

One of the largest grocery retailers in the U.S. wanted to develop an app that allowed it’s customers to order meals for delivery and pick-up.

The Solution

We got the call on a Wednesday. Before the close of business we had circulated a 250-person survey that aimed to better understand customer motivations. frustrations and values when using similar apps. The following Monday. we began a 1-week Practical Design Sprint, culminating in 10 rounds of user testing on 2 high-fidelity prototypes. Due to our ability to scale quickly and still produce exceptional work we were selected as the development partner on the app. We dedicated a cross-functional team, who engaged in weekly user testing, and within 8 weeks we delivered client-approved and customer-validated designs.

8

Weeks Testing

65

User Sessions

40+

Hours Testing

The Answer

Inmotion Software - Meal Deliver UX Workflow

Sluice

Research, UX/UI, Dev, QA, PM

The Challenge

Having previously founded and sold a tech company in the real estate space, InMotion co-founder and CEO John Howard identified a strategic deficiency when it came to mobile appraisal and inspection software.

The Solution

Sluice is an internally developed suite of native apps, all built on a robust custom platform. Originally developed for real estate appraisals and inspections, the app streamlines the management of remote workflows. Sluice handles everything from task assignments to cryptographically signed information harvesting to final data merges. Every feature and flow is built on the backbone of extensive user research. Over time Sluice has evolved into an adaptable framework capable of accelerating any remote workflow project.

Inmotion Software - User Journey Sluice UI Screenshot

The Answer

Inmotion Software - Sluice UX Workflow

Teaching Teachers App

Strategy, Research, UX/UI

The Challenge

An EdTech company focused on preparing teachers for certification exams. They needed an app redesign aimed at boosting usability and enhancing learner metacognition.

The Solution

We began the process with a 1-week Practical Design Sprint resulting in a validated prototype that dynamically highlighted the learner’s progress. We then redesigned every facet of the web experience, from initial user involvement to completion certificates. After performing 2 rounds of usability testing we produced final high-fidelity designs only 6 weeks after the project was initiated.

Inmotion Software - Tutoring App Detail User Impact

The Answer

Inmotion Software - Tutoring App UX Screenshot

Ed-Tech Product Suite

Strategy, UX/UI, Development

The Challenge

One of the largest ed-tech companies in the US invited us to design and develop the next generation of their product suite. A multi-year project ensued that involves integrating new products, legacy offerings, and multiple acquisitions on a consolidated platform in a unified design language.

The Solution

We currently imbed 4 designers and 6 engineers across multiple product teams, servicing the needs of students, instructors, and administrators across all academic disciplines. Research into learning science has enabled us to create solutions that are now unique to the company’s ecosystem. In conjunction with this we develop internal toolsets for authors and cataloguing systems for millions of original content pieces.

250+

User Sessions

150+

Hours Testing

24+

Months Invested

The Answer

Inmotion Software - Educational Technology App UX Screenshot

Mobile Classroom Tool

Dev, QA, PM

The Challenge

Five years ago, one of our ed-tech clients had an issue. They needed a mobile, cloud-based solution to support the experience of hardware remotes in the classroom. The applications had to be resilient in low network areas. as found on most University campuses. and be able to push information to the cloud with no data loss.

The Solution

This tool has been a huge success. enabling students and instructors across the world to participate in classroom sessions using native mobile devices. laptops and the remote. This tool has been voted the winner of the Campus Technology Reader’s Choice Award for best student response and classroom engagement system.

2015-2017

Reader’s Choice

1,100

Institutions Using iClicker

The Answer

Inmotion Software - Mobile Classroom UX Screenshot

eCommerce Custom Keyboard

Research, UX / UI

The Challenge

A vast eCommerce platform servicing Central & South America and the Caribbean needed to improve their user experience. Which, at the time, constituted cutting and pasting URLs for desired items from other websites into the original platform.

The Solution

Initially we helped develop the persona and user journey through the platform. We then performed a concepting spike that lead to the design and implementation of custom OS-specific keyboards. This radically streamlined the user experience, allowing for more items to be found in a more efficient manner.

Inmotion Software - Custom Keyboard App UI Screenshot Pageview

The Answer

Inmotion Software - eCommerce Custom Keyboard UX Screenshots

Tractor Maintenance App

Research, UX / UI

The Challenge

A large tractor manufacturer was dissatisfied with their customer-facing app. They contracted us to diagnose the issues, improve the design and give them a product that their users could find value in.

The Solution

We began the process by performing an onsite moderated research study, the output of which enabled a design thinking workshop and from there we were able to redesign the iOS and Android app experiences in a meaningful way. In addition, we successfully migrated the Android app to native from Xamarin.

The Answer

Inmotion Software - Tractor Company App UX Screenshots

Grocery Pick-Up Mobile

Research, UX / UI, Dev, QA, PM

The Challenge

One of the top 5 grocery retailers nationally approached us to design and develop the mobile experience for an app that enables users to shop with either curbside pickup or delivery.

The Solution

We began the process with several design thinking workshops to generate our strategy. With this in hand we embarked on generative research which allowed us to develop personas and user journeys. leading to an iterative design cycle with embedded user validation. We provided high-fidelity designs for the app, contributing iOS. Android. QA and PM FTEs.

Inmotion Software - Curbside Native Page Screenshot UI

The Answer

Grocery Self-Checkout App

Research, UX / UI, Dev, QA, PM

The Challenge

One of the biggest grocery retailers in the U.S. asked us to audit and improve an app that was already in beta testing. The app offered customers the option of skipping the queue by checking out with their mobile device.

The Solution

After completing an exploratory review of the app and comparing it to other products in the market. we found features that could be added or improved upon. We then conducted workshops to determine the user journey maps as well as business development requirements. The introduction of a tutorial to better help users understand this novel shopping technique was one of the key features we adopted.

Inmotion Software - Grocery Go App UI Work

The Answer

Inmotion Software - Grocery Store ToGo UX Screenshots

Financial Internal Web Tools

Research, UX / UI, Dev

The Challenge

An all-inclusive Credit Union Service Organization asked us to redesign their internal web-based commercial loan origination tools.

The Solution

We began this project with stakeholder interviews and workflow mapping, progressing to an iterative flow that regularly produced validated designs all the way to development. The initial project was completed in 6 weeks. but the design engagement was extended twice because stakeholders were so pleased with our work. 

 

The Answer

Inmotion Software - Lumber Supply Tool UX Screenshot

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